When I create a new user account the system alerts that the user already exists, what to do?

The reason can be that the user account was created in past by us for the purpose of records in your case or that you created such user account via www.FormCompany.eu. In order to reset the password to such account click on the Sign in link on the homepage and then select 'Forgot your password?'. If this does not help, please contact us directly.