Can I switch off sending notifications about case changes?
Yes, you can switch off the option 'Notifications of case changes by e-mail' in the case settings. The case settings can be made:
- for new cases under the Add case menu option;
- for existing cases by searching the case under the My cases menu option and then click the 'Case settings' icon in the 'Action' column.
You can also switch off case changes notifications in your user account for all future cases. This does not switch off notifications for your already existing files, these need to be switched off manually as described above.